FRESH Support
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01423 525750
Knowledge base
Data Security
GDPR
1
Your rights and how to exercise them
FRESH - Delivery and Returns
Delivery
4
Delivery in London
Nationwide Delivery
What time should I expect my delivery to arrive?
I've had a problem with a delivery, can you help?
Returns
4
Can I return kegs to you?
How do I return a product?
How do I return my PerfectDraft kegs?
How do I check if my credit for returning PerfectDraft kegs has worked?
FRESH - Account and Company
My Account
4
Why is my account awaiting approval?
Why can't I log in?
How do I access my invoices?
What is AWRS?
Company Structure
2
The Company Admin...
What can I do in Roles and Permissions?
FRESH Website
Using the FRESH website
2
Why do some links always loop to the homepage?
I can only access a few pages, is that correct?
Ordering
5
I want to cancel an order...
Payment Methods
Can I order via beerhawk.co.uk or trade.beerhawk.co.uk using my account?
Is there a minimum order value?
I buy a lot of beer and your options don't work for me, what can I do?
Payment and Credit
3
I have a query with my credit balance...
Can I increase my credit limit?
How does paying on account work?
FRESH - Product, Storage and Dispensing
Storage
1
Storing Cold Chain kegs
Dispensing
3
Dispensing Troubleshooting...
Keg connection types
What do I do if my PerfectDraft machine is broken?
Beer Quality
2
How we know it's great beer...
Why cold is best...
Beer Dates
1
What are the typical dates on the beers?